INTERNATIONAL  TELECOMMUNICATION  UNION

		    ITU-T RECOMMENDATION SUMMARY


Rec. No. : E.433

Title :	Billing  integrity

Study Group : II - Network Operation

Version : New

Date of adoption : 1992

Notes :	


A correct bill is of great importance to the customer and the network 
provider. The customer expects the bill to correctly reflect his use 
of the network as well as receiving it in a timely manner. Incorrect 
bills cause the customer to seek reconciliation, which influences the 
customers perception of network quality. The network provider incurs 
expense in handling billing complaints, therefore correct bills 
satisfy both the customer and network provider.

Recommendation E.433 defines the concept of charging correctness and 
the associated objectives, the network parameters affecting charging 
and the functions which contribute to the whole billing procedure, 
to which due attention needs to be paid.



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